Introducing Google Apps Vault

Introducing Google Apps Vault

What is Google Apps Vault?

Google Apps Vault provides the following eDiscovery services:

  • Email and chat archiving: Set retention rules to control how long email messages and on-the-record chats are retained before they are removed from user mailboxes and deleted from Google systems. Learn about retention.
  • Legal holds: Place legal holds on users to preserve all their emails and on-the-record chats indefinitely in order to meet legal or other retention obligations You can place legal holds on all content in a user’s account, or target specific content based on dates and terms. Learn about holds.
  • Search: Search your domain’s email and on-the-record chats by user account, date, or keyword. Vault supports Boolean, Gmail-specific, and wildcard operator searches. Learn about search.
  • Export: Export specific email and chat messages to standard formats for additional processing and review. Learn about exporting.
  • Audit reports: Use Vault audit reports to learn about actions Vault users have taken during a specified period of time. Learn about audits.

To learn more about Google Vault and how to get started simply click on the image below.

Until next time , Mahalo from everyone here at LavaNet Support…………

@LavaNet Calendar power at your finger tips.

@LavaNet Calendar power at your finger tips.

Having a @LavaNet email account has its advantage’s. One of the biggest perks is the ability to access and utilize the Calendar feature.  Using the Calendar you  keep track of appointments, set up reminders, list contacts, and even follow your favorite sports teams by having their schedules displayed on the Calendar. Our last Blog entry on 5/7/14 named  7 Awesome Things You Can Add To Your Google Calendar! does a excellent job of displaying the latest tools that the calendar .

Need help with setting up your Calendar? No sweat Google has always provided excellent instructions, for Calendar setup simple click here.  

Welcome to Google Calendar

Click on the above link to learn some of the basic usages such as sharing your Calendar, or or who to send invitations or to be able to work offline.

Google Calendar Help Center

Can’t find the right answer to your question? use the Calendar Help Center excellent resource and guide for users of all levels.

Google Calendar is impressive in and of its self no doubt. Calendar can greatly enhance your ability to gain control and add stability to daily weekly and yearly projects and meetings. However the Full suite of Google Doc’s brings all the tools every professional needs to meet today’s business requirements. Online collaborations, spreadsheets, documents, presentations,  all designed to make switching over to online solutions a snap. Simple contact a LavaNet Customer support specialist at  808.545.LAVA (5282) or email for more information regarding Google’s cloud based solutions.

Until next time, from LavaNets support team, here is wishing everyone a happy and safe Mother’s Day weekend………………………….



7 Awesome Things You Can Add To Your Google Calendar!

7 Awesome Things You Can Add To Your Google Calendar!

Brought to you by

See Weather forecast, or even view your favorite sports team schedule via Google Calender. Perhaps you want to know when that new movie you been waiting for will be opening. Planning on taking a trip? Display an opening date or your itinerary on Google Calendar. Users can also show their Facebook events on Google Calendar . You can even keep Task List or special dates on your Calender. Watch the video to learn how.

Until next time Mahalo from everyone at LavaNet ……


Google Apps recommends changing SMTP port to 587.

Outgoing SMTP:
port 587 (TLS)

Incoming IMAP:
port 993 (SSL)

Even better yet, use the webmail interface:

- Email / Calendar / Contacts / Chat on ANY computer

- Never lose Email / Calendar or Contacts

- Voice calls for free


Voice and Video Chat:


Also Google Drive is on, store files but more importantly – work and collaborate on files. Multiple people can type in the same document at once. No more emailing versions back and forth.


Google Calendar :


Google Contacts: Never lose contacts when you change or lose your cell phone

Get a peek into your site’s usability.

Get a peek into your site’s usability

Want to test your website for free?  Simply click on the image above and you will be redirected to Peek‘s start page.

Why is Peek Free?

UserTesting believes the web would be a better place if websites were built with the input of the people using them. Out of this belief, the UserTesting research platform was born.  Peek is free because we think the best way to spark your interest in this platform is to let you see the magic of usability testing in action. 

Since then, UserTesting’s platform has been used by tens of thousands of companies big and small. Enterprises like Adobe, Verizon, Evernote, and Walmart love our advanced research platform, and small businesses and startups love our speed and affordability.  Peek is an extension of our vision to make usability testing part of the routine of anyone responsible for websites or apps.

From the first day Peek became available, we heard from thousands of people of its usefulness and addictiveness. We’re hoping that Peek gives thousands of website owners—from the wedding photographer to the Fortune 100 executive—their own “aha!” moments that turn them toward user-centered design.  And of course, we also hope that those who would benefit from more advanced features—like running longer tests, requesting testers with specific demographics, writing specific tasks for users, etc.—will learn about UserTesting through Peek.  The web is full of exciting experiences today, and we want to help tomorrow’s experiences be even better.

To hear from a former Apple Manager of the creation, usefulness and evolution of Peek please click here to access a short video.

To all customers of Tri-net Solutions, AlohaTone and LavaNet, we here at Support would like to express our gratitude to all for being allowed to meet your communication needs.  Thank you very much and have a great weekend…

Major flaw in Internet Explorer discovered

Major flaw in Internet Explorer discovered



On April 26, 2014 Microsoft released Security Advisory 2963983 for an issue that impacts Internet Explorer versions 6 through 11.  The vulnerability could allow malicious code to take control of a user’s computer.  The method of delivery so far has been to send users an email with a link to a website and once the link is clicked the malicious software is downloaded.

Many security experts are advising that users do not use Internet Explorer at all until Microsoft can issue a patch for this vulnerability.  If Microsoft does not release an emergency patch, then May 6, 2014 is patch Tuesday, their next scheduled patch release date.  Users continuing to use Internet Explorer could be vulnerable for at least several weeks until a patch is released unless they are also using Windows XP.

For users of Windows XP this vulnerability will not be fixed ever.  Support ended for Windows XP on April 8, 2014.  This is the first vulnerability that will continue to affect users of Windows XP until they switch operating systems.  The tight integration of Internet Explorer into Windows XP makes removal of Internet Explorer difficult and problematic at best.  Even using an alternate browser leaves users potentially open to the exploit.

We highly suggest making sure that you have an alternate browser other than Internet Explorer available and making it your default browser will help to minimize issues with Internet Explorer.  Please consider using Google Chrome, Mozilla Firefox, or Apple Safari and make sure that your browsers and all the software you use is up-to-date.

Until next time we wish all our customers safe browsing from your LavaNet Support Team.

DRFortress Power Glitch

microsoft-dublin-servers power glitch did affect our DSL as well as DNS.

Racks lost power about 3:15 pm for 13 minutes. Power was restored about 3:28 pm.

We are currently back online.

However since both and are in the same data center, for redundancy we recommend you use our newest DNS servers which are seperated by 500 Miles (San Jose and LA).

You can also block facebook or other domains using AlohaDNS and you will receive a nightly report on domains requested from your network.

DNS Servers:




DRFortress Status -

Screen Shot 2014-04-22 at 4.18.43 PM 

DRFortress does not have HECO power and is currently running on generators




The DRFortress facility has been restored to HECO utility power. All systems are back to normal operations. We will be providing a root cause analysis to all our customers regarding this matter. Please contact DRFortress support at 528-7500 Option 1 with any questions or if you require assistance. We apologize for the inconvenience that we caused to our customers. We are committed to do everything required to ensure that this type of issue does not occur again.


Zabbix Free Customer Server Monitoring

Zabbix is a modern network monitoring and alerting tool that provides an administrator with the ability to create events for changes in the status of services such as DNS or HTTP, as well as local events like a disk failure.

There are a lot of monitoring tools and frameworks out there. Some are expensive (such as HP OpenView) some are free (such Nagios). All of them have a niche to fill. Zenoss looks pretty. Nagios is well supported and highly extensible. Up.time and WhatsUp Gold are easy to get going. They’ve all got their thing.

Which leads to the following question.

Why Choose Zabbix

There are many reasons to choose the Zabbix solution over its competitors. The best way to make sure it is the #1 choice for your organization is to give it a try. Before you start though, consider the following benefits of using Zabbix:

  • Zabbix offers the freedom of using an open-source solution with no vendor lock-in and freely accessible source code. This includes not only Zabbix itself, but also required components (Linux, Apache, MySQL/PostgreSQL, PHP)
  • Zabbix setup and configuration is quite easy ensuring a low learning curve and therefore low cost of ownership
  • Highly efficient Zabbix agents for UNIX and Windows (x32, x64, Itanium) based platforms provide wider monitoring capabilities with greater speed
  • A centralized monitoring system allows to store all information (configuration and performance data) in a relational database for easier processing and re-use of data
  • Rich visualization capabilities allow to work with your data faster and smarter
  • Built-in housekeeping procedures allow to keep your data well organized

There is so much useful information on Zabbix, if you are truly interested I suggest visiting their website. Click here to be taken to Zabbix’s website. 


To all of our customers we would like to take this opportunity to wish all of you a happy and safe weekend………….Mahalo!


Https not so secure? Heartbleed explained

Open SSL Bug : Heartbleed Bug

Open SSL Bug Explained :


Authentication can be based on several things, the more layers the better:

Something you ARE : biometrics such as fingerprints or retina recognition

Something you KNOW : the password you type into a login page

Something you HAVE : cell phone will get confirmation codes texted or generated from an app


What should you do ?

1. Reset your browser to defaults

2. Change your password on websites often

3. Use very long passwords that you can’t remember – If you can remember it, someone can steal it

LastPass has 2 form factor authentication :

4. Advanced : Enable 2 step authentication – Requires something you have