Google Apps recommends changing SMTP port to 587.

Outgoing SMTP:
port 587 (TLS)

Incoming IMAP:
port 993 (SSL)

Even better yet, use the webmail interface:

- Email / Calendar / Contacts / Chat on ANY computer

- Never lose Email / Calendar or Contacts

- Voice calls for free


Voice and Video Chat:


Also Google Drive is on, store files but more importantly – work and collaborate on files. Multiple people can type in the same document at once. No more emailing versions back and forth.


Google Calendar :


Google Contacts: Never lose contacts when you change or lose your cell phone

Get a peek into your site’s usability.

Get a peek into your site’s usability

Want to test your website for free?  Simply click on the image above and you will be redirected to Peek‘s start page.

Why is Peek Free?

UserTesting believes the web would be a better place if websites were built with the input of the people using them. Out of this belief, the UserTesting research platform was born.  Peek is free because we think the best way to spark your interest in this platform is to let you see the magic of usability testing in action. 

Since then, UserTesting’s platform has been used by tens of thousands of companies big and small. Enterprises like Adobe, Verizon, Evernote, and Walmart love our advanced research platform, and small businesses and startups love our speed and affordability.  Peek is an extension of our vision to make usability testing part of the routine of anyone responsible for websites or apps.

From the first day Peek became available, we heard from thousands of people of its usefulness and addictiveness. We’re hoping that Peek gives thousands of website owners—from the wedding photographer to the Fortune 100 executive—their own “aha!” moments that turn them toward user-centered design.  And of course, we also hope that those who would benefit from more advanced features—like running longer tests, requesting testers with specific demographics, writing specific tasks for users, etc.—will learn about UserTesting through Peek.  The web is full of exciting experiences today, and we want to help tomorrow’s experiences be even better.

To hear from a former Apple Manager of the creation, usefulness and evolution of Peek please click here to access a short video.

To all customers of Tri-net Solutions, AlohaTone and LavaNet, we here at Support would like to express our gratitude to all for being allowed to meet your communication needs.  Thank you very much and have a great weekend…

Major flaw in Internet Explorer discovered

Major flaw in Internet Explorer discovered



On April 26, 2014 Microsoft released Security Advisory 2963983 for an issue that impacts Internet Explorer versions 6 through 11.  The vulnerability could allow malicious code to take control of a user’s computer.  The method of delivery so far has been to send users an email with a link to a website and once the link is clicked the malicious software is downloaded.

Many security experts are advising that users do not use Internet Explorer at all until Microsoft can issue a patch for this vulnerability.  If Microsoft does not release an emergency patch, then May 6, 2014 is patch Tuesday, their next scheduled patch release date.  Users continuing to use Internet Explorer could be vulnerable for at least several weeks until a patch is released unless they are also using Windows XP.

For users of Windows XP this vulnerability will not be fixed ever.  Support ended for Windows XP on April 8, 2014.  This is the first vulnerability that will continue to affect users of Windows XP until they switch operating systems.  The tight integration of Internet Explorer into Windows XP makes removal of Internet Explorer difficult and problematic at best.  Even using an alternate browser leaves users potentially open to the exploit.

We highly suggest making sure that you have an alternate browser other than Internet Explorer available and making it your default browser will help to minimize issues with Internet Explorer.  Please consider using Google Chrome, Mozilla Firefox, or Apple Safari and make sure that your browsers and all the software you use is up-to-date.

Until next time we wish all our customers safe browsing from your LavaNet Support Team.

DRFortress Power Glitch

microsoft-dublin-servers power glitch did affect our DSL as well as DNS.

Racks lost power about 3:15 pm for 13 minutes. Power was restored about 3:28 pm.

We are currently back online.

However since both and are in the same data center, for redundancy we recommend you use our newest DNS servers which are seperated by 500 Miles (San Jose and LA).

You can also block facebook or other domains using AlohaDNS and you will receive a nightly report on domains requested from your network.

DNS Servers:




DRFortress Status -

Screen Shot 2014-04-22 at 4.18.43 PM 

DRFortress does not have HECO power and is currently running on generators




The DRFortress facility has been restored to HECO utility power. All systems are back to normal operations. We will be providing a root cause analysis to all our customers regarding this matter. Please contact DRFortress support at 528-7500 Option 1 with any questions or if you require assistance. We apologize for the inconvenience that we caused to our customers. We are committed to do everything required to ensure that this type of issue does not occur again.


Zabbix Free Customer Server Monitoring

Zabbix is a modern network monitoring and alerting tool that provides an administrator with the ability to create events for changes in the status of services such as DNS or HTTP, as well as local events like a disk failure.

There are a lot of monitoring tools and frameworks out there. Some are expensive (such as HP OpenView) some are free (such Nagios). All of them have a niche to fill. Zenoss looks pretty. Nagios is well supported and highly extensible. Up.time and WhatsUp Gold are easy to get going. They’ve all got their thing.

Which leads to the following question.

Why Choose Zabbix

There are many reasons to choose the Zabbix solution over its competitors. The best way to make sure it is the #1 choice for your organization is to give it a try. Before you start though, consider the following benefits of using Zabbix:

  • Zabbix offers the freedom of using an open-source solution with no vendor lock-in and freely accessible source code. This includes not only Zabbix itself, but also required components (Linux, Apache, MySQL/PostgreSQL, PHP)
  • Zabbix setup and configuration is quite easy ensuring a low learning curve and therefore low cost of ownership
  • Highly efficient Zabbix agents for UNIX and Windows (x32, x64, Itanium) based platforms provide wider monitoring capabilities with greater speed
  • A centralized monitoring system allows to store all information (configuration and performance data) in a relational database for easier processing and re-use of data
  • Rich visualization capabilities allow to work with your data faster and smarter
  • Built-in housekeeping procedures allow to keep your data well organized

There is so much useful information on Zabbix, if you are truly interested I suggest visiting their website. Click here to be taken to Zabbix’s website. 


To all of our customers we would like to take this opportunity to wish all of you a happy and safe weekend………….Mahalo!


Https not so secure? Heartbleed explained

Open SSL Bug : Heartbleed Bug

Open SSL Bug Explained :


Authentication can be based on several things, the more layers the better:

Something you ARE : biometrics such as fingerprints or retina recognition

Something you KNOW : the password you type into a login page

Something you HAVE : cell phone will get confirmation codes texted or generated from an app


What should you do ?

1. Reset your browser to defaults

2. Change your password on websites often

3. Use very long passwords that you can’t remember – If you can remember it, someone can steal it

LastPass has 2 form factor authentication :

4. Advanced : Enable 2 step authentication – Requires something you have







Message bounced due to sending limit

Message bounced due to sending limit

Are you a Google Apps customer? Find out more about Google Apps sending limits.

In an effort to fight spam and prevent abuse, Google will temporarily disable your account if you send messages to more than 500 recipients or if you send a large number of undeliverable messages. If you use a POP or IMAP client (Microsoft Outlook or Apple Mail, e.g.), you may only send a message to 100 people at a time. Your account should be re-enabled within 24 hours.

If you communicate with the same group of people on a regular basis, you might be interested in Google Groups.

If you send a large number of undeliverable messages, we suggest verifying your contacts’ email addresses. It’s also important that everyone you are sending mail to is willing to receive it.

Learn more about best practices for sending a large amount of mail through Gmail.

Circumvent limitations by utilizing Webmail or Trinet’s IP space


<100 = Gmail SMTP
<500 = Gmail web interface
<1000 = SMTP server
>1000 = Tri-net SMTP
   - Need to be on our IP space
>1000 = dedicated SMTP
>1000 = Google Groups or Constant Contact
   - Doesn’t have your domain reply
 100 recipients at a time
For more information about LavaNet, Tri-net, and AlohaTone services including Google Docs gives us a call at LavaNet support 808.545.LAVA (5282) or send us a email at
Until next time Mahalo from everyone here at LavaNet support… users, print straight from Google doc’s with FedEx Office® Print & Go users, print straight from Google doc’s and save time and money.

Each customer can utilize services like FedEx Office Print & Go which makes it simple and convenient to turn digital files into a printed document without a computer. Learn how easy it is to turn digital files into printed pieces from your Android smartphone or Apple device. FedEx Office Print & Go, will save valuable time on your printing needs so you can get back to business.  Also save money by not having a printer in your home or office. Think about it, no printer to consume toner, electricity or valuable desk space. customers save even more by using Google Docs to create a document, spread sheet, or diagram. Not using Google Docs? Not sure how to purchase Google Docs for yourself or your office or family? Not to worry, give LavaNet a call. We will be happy to explain your options and find the right Google Docs plan for you. Whether you are considering using Google Docs for personal use, for a business, or in an educational facility setting Lavanet a call at 808-545-5282 for more information.

The FedEx Office mobile app allows you to seamlessly print your documents to any FedEx Office location or have it delivered at your convenience. Upload a file for printing from Box, Dropbox, or Google Drive, or from your local device and email. You can also track the status of a FedEx shipment or a FedEx Office print order, or find a FedEx Office location at your fingertips.

Standard file types: .pdf, .doc, .ppt, .xls, .rtf, and .txt. and more.

With the app, you can:

- Print to more than 1,800 FedEx Office locations, or have the order shipped to you
- Choose your own print and finishing options
- Print via Box, Dropbox, Google Drive, or your local device and email
- Find your nearest FedEx Office Location
- Track the status of a FedEx® shipment or FedEx Office job order

Ready to get started? Simple click on the image below and you will be redirected to another page where you can download the FedEx app for Android or Apple device.


Until next time Thank you from your friendly LavaNet support team…..

Ditch your fax machine! Fax straight from Google Doc’s account

Click link to be taken to sign up page

Ditch your fax machine! Fax straight from Google Doc’s account


Even if you can’t get rid of faxes, you can get rid of your fax machine!

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online. There’s no more time spent waiting by a fax machine for a fax to arrive or for confirmation that it was sent. Instead, incoming faxes go directly to the recipient’s inbox and outgoing faxes are sent online, all from your computer. No fax machine needed!


Best of all, there’s nothing someone sending you a fax needs to do differently! Your customers can still send faxes to the same number the same way they always have been. You can transfer your number to us and start receiving faxes electronically without any downtime or risk of losing any faxes.

Fast and easy to sign up simple click on the image above and you will be redirect to the sign in page.


Until next time Mahalo from everyone at LavaNet Support………………………..